PART 1: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture.

1.

PART 3: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

Question 2 - 3 refer to the following conversation and the graphic. 

2. How long does it take the woman to go to the cinema?

3. What does the woman mean when she says “Me  neither”?

4. According to the showtimes, what is the title of the movie they’re going to watch?

PART 4: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

Question 5 - 7 refer to the following conversation.

5. Who is most likely the speaker?

6. What is most likely the purpose of the speaker’s speech?

7. What can be suggested when the speaker says “... groundbreaking growth for the company.”?

Question 8 -10 refer to the following conversation and graphic.

8. What is the purpose of the speaker's calling?

9. Look at the graphic. Which item wasn’t ordered with an accurate quantity compared with the new order?

10. What does the speaker ask the listener to do?

PART 5: A word or phrase is missing in each of the following sentences. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C),
or (D) on your answer sheet.

11. Cost-cutting strategies can be ________ for a business if they learn how to implement the best method to increase profitability and reduce unnecessary expenses.

PART 6: Read the texts that follow. A word or phrase is missing in some of the sentences. Four answer choices are given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 12 - 15 refer to the following article.

The Ripples of COVID

The spread of coronavirus and stagflation have hit Thailand’s tourism sector, which contribute to 30% of its GDP. The number of both foreign and domestic travelers has  ____(12)____  dramatically.  “Most hotels have over 90%  ________  and restaurants here are shutting down,” says Plaboo Tong, a general manager at a local restaurant. Plaboo added that this crisis made the last fiscal year reach the nadir of his business' 25-year history.

He continued, “we had to lay off over 80% of employees  ________  the skilled ones. They were all  victims of the crisis. And the worst part of it was we couldn’t lend them a hand because we too were stumbling.” As ________, the government’s attempt to cushion the blow with compensation was rather ineffective.

The Ripples of COVID

The spread of coronavirus and stagflation have hit Thailand’s tourism sector, which contribute to 30% of its GDP. The number of both foreign and domestic travelers has  ________  dramatically.  “Most hotels have over 90%  ____(13)____  and restaurants here are shutting down,” says Plaboo Tong, a general manager at a local restaurant. Plaboo added that this crisis made the last fiscal year reach the nadir of his business' 25-year history.

He continued, “we had to lay off over 80% of employees  ________  the skilled ones. They were all  victims of the crisis. And the worst part of it was we couldn’t lend them a hand because we too were stumbling.” As ________, the government’s attempt to cushion the blow with compensation was rather ineffective.

The Ripples of COVID

The spread of coronavirus and stagflation have hit Thailand’s tourism sector, which contribute to 30% of its GDP. The number of both foreign and domestic travelers has  ________  dramatically.  “Most hotels have over 90%  ________  and restaurants here are shutting down,” says Plaboo Tong, a general manager at a local restaurant. Plaboo added that this crisis made the last fiscal year reach the nadir of his business' 25-year history.

He continued, “we had to lay off over 80% of employees  ____(14)____  the skilled ones. They were all  victims of the crisis. And the worst part of it was we couldn’t lend them a hand because we too were stumbling.” As ________, the government’s attempt to cushion the blow with compensation was rather ineffective.

The Ripples of COVID

The spread of coronavirus and stagflation have hit Thailand’s tourism sector, which contribute to 30% of its GDP. The number of both foreign and domestic travelers has  ________  dramatically.  “Most hotels have over 90%  ________  and restaurants here are shutting down,” says Plaboo Tong, a general manager at a local restaurant. Plaboo added that this crisis made the last fiscal year reach the nadir of his business' 25-year history.

He continued, “we had to lay off over 80% of employees  ________  the skilled ones. They were all  victims of the crisis. And the worst part of it was we couldn’t lend them a hand because we too were stumbling.” As ____(15)____, the government’s attempt to cushion the blow with compensation was rather ineffective.

PART 7:  In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 16 - 20 refer to the following advertisement and emails.

16. Which information does the customer not contact the customer service to ask about?

17. How many samples of the discussed product will most likely be sent to the shop nearest to the customer?

18. Which part of the product does the potential buyer ask for a change of its material?

19. What are the prices of the customer's interested products?

20. Which is not true about the customer’s interested product?