Questions 131-134 refer to the following notice.
To: Lauren Palmer
From: Josh Bush
Date: October 20
Subject: Procedural Review
An issue was brought up at the executive meeting last Tuesday. Complaints of damaged goods after being shipped ---131.--- dramatically in the last month. This may be a result of more fragile items being added to the products we now ship. ---132.--- We are reviewing the packaging procedures for our products and are looking to add more steps to ---133.--- that the products are packaged securely and delivered without damage.
Please inform the managers of the manufacturing team to attend an emergency meeting tonight at 7:00 PM. We hope to ---134.--- this problem and come up with a sound solution as quickly as possible so that normal business can resume.